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Response to your letters: write to us on the Internet by sending your email to This email address is being protected from spambots. You need JavaScript enabled to view it. . Response within 24 hours by email.

Response times are counted in working days and may vary depending on the time of year.


To facilitate all transactions in Europe and whose settlement is by check, please make your check to payable to Rakotomalala and mail to:

Rakotomalala

28 Pipeaux Path (1304)

95800 Cergy Saint Chistophe France

Tel +3363 8916 321

For Switzerland, please make payable to:

Rakotonirina Elia

Pontaise, 49

1018 Lausanne Switzerland

email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Return products: The product return is accepted in the case of a possible change to another product provided that the returned product is still Sealed in original packaging. A shipping the new product in an amount of 5 euros per item is charged in addition to the customer. The shipping of the new product will be effective on receipt of payment of freight and receiving the product to be exchanged. If the exchange is delayed, the customer returns the product only and have established his credit and will be charged on their next purchase.

 

Thank you.

 

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